ADCCI respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share and safeguard your personal information when you interact with us through our website, mobile application, online platforms, events, services, or other channels.

What information do we collect?

We may collect personal information from you when you:

• Register for an account, membership, event, training, or other service on our website or through our mobile application;
• Subscribe to our newsletter, email alerts, or other communications;
• Contact us with a question, comment, feedback, or request;
• Participate in a survey, poll, contest, or other promotion;
• Use our online chat, forum, or social media platforms;
• Apply for a job, volunteer, or internship opportunity with us;
• Otherwise provide us with your personal information voluntarily.

The types of personal information we may collect include:

• Identification data such as name, nationality, gender, date of birth, and passport or ID number;
• Contact data such as address, phone number, email address, and social media handle;
• Professional data such as organization, position, industry, and area of interest;
• Technical data such as IP address, device type, browser type, and cookies;
• Usage data such as browsing history, preferences, and feedback; and
• Any other information that you choose to share with us.

How do we use your information?

We may use your personal information for the following purposes:

• To provide you with the services, products, or information that you request from us;
• To communicate with you about our activities, events, news, updates, and opportunities;
• To process your registration, or membership;
• To administer and improve our website, mobile application, and online platforms;
• To analyze and understand our audience, members, and customers;
• To conduct research, surveys, polls, contests, and promotions;
• To personalize and enhance your experience with us;
• To protect and secure our website, mobile application, online platforms, and systems;
• To prevent and detect fraud, misuse, abuse, or unauthorized access;
• To comply with our legal obligations, policies, and procedures; and
• To fulfill any other purpose for which you provide your consent.

How do we share your information?

We may share your personal information with the following parties:

• Our affiliates, subsidiaries, and partners, who help us provide our services, products, and information to you;
• Our service providers, contractors, and vendors, who perform functions on our behalf, such as hosting, payment processing, analytics, marketing, and communication;
• Our sponsors, supporters, and collaborators, who may offer you products, services, or opportunities that may be of interest to you;
• Other members, or customers of ADCCI, who may wish to network, collaborate, or interact with you;
• Other third parties, when required by law, regulation, court order, or legal process, or when necessary to protect our rights, interests, or safety, or the rights, interests, or safety of others; and
• Any other party, with your prior consent.

How do we protect your information?

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

How long do we keep your information?

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, or as required by law, regulation, or contract. We may also retain your personal information for longer periods if we have a legitimate interest to do so, such as for historical, statistical, or research purposes, or to maintain our relationship with you. We will delete or anonymize your personal information when it is no longer needed, or when you request us to do so.

What are your rights and choices?

You have the following rights and choices regarding your personal information:

• You can access, review, update, correct, or delete your personal information at any time by logging into your account.
• You can opt-out of receiving our newsletter, email alerts, or other communications at any time by clicking on the unsubscribe link in the email.
• You can manage your cookie preferences and settings on your browser or device.

How do we update this Privacy Policy?

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on our website, mobile application, or online platforms, or by sending you an email or other notification. Your continued use of our services, products, or information after the update will constitute your acceptance of the updated Privacy Policy.

How do you contact us?

If you have any questions, comments, feedback, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Abu Dhabi Chamber of Commerce and Industry P.O. Box 662, Abu Dhabi, United Arab Emirates Tel: +971 2 6214000 Email: contact.us@adcci.gov.ae